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Terms & Conditions

 

Last updated: December 17th, 2025

 

Welcome to 1212 Agency (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

 

 

1. Services

 

1212 Agency provides digital marketing services, including but not limited to:

 

  • Paid advertising management (Google Ads, Meta Ads, LinkedIn Ads, etc.)

  • Marketing strategy and consulting

  • Campaign setup, optimization, and reporting

  • Creative direction and funnel optimization

 

Specific services, deliverables, timelines, and fees will be outlined in a separate proposal, agreement, or statement of work (“SOW”). In the event of a conflict, the SOW will take precedence over these Terms.

 

 

2. No Guaranteed Results

 

While we apply proven strategies and best practices, we do not guarantee specific results, including but not limited to:

 

  • Revenue

  • Leads

  • Sales

  • Cost per lead

  • Return on ad spend

 

Marketing performance depends on multiple factors outside our control, such as market conditions, competition, budget, product quality, and client responsiveness.

 

 

3. Client Responsibilities

 

You agree to:

 

  • Provide accurate and timely information required to perform services

  • Approve creatives, copy, and strategies in a reasonable timeframe

  • Maintain access to required platforms (ad accounts, analytics, websites)

  • Comply with all applicable laws and platform policies

 

Delays caused by missing information or approvals may affect timelines and results.

 

 

4. Fees and Payments

 

Fees are outlined in your proposal or agreement. Unless otherwise stated:

 

  • All fees are billed in advance

  • Payments are non-refundable once services have started

  • Late payments may result in paused or terminated services

 

Advertising spend paid directly to platforms (Google, Meta, etc.) is separate from our management fees.

 

 

5. Intellectual Property

 

Unless otherwise agreed:

 

  • We retain ownership of internal frameworks, methodologies, templates, and processes

  • You retain ownership of your brand assets and ad accounts

  • Upon full payment, you are granted a non-exclusive license to use deliverables created specifically for your business

 

You may not resell, redistribute, or reuse our proprietary materials without written permission.

 

 

6. Confidentiality

 

Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, data, and financial information, unless disclosure is required by law.

 

 

7. Third-Party Platforms

 

We are not responsible for:

 

  • Platform outages or account suspensions

  • Policy changes by Google, Meta, or other platforms

  • Decisions made by third-party services

 

You acknowledge that all advertising platforms operate under their own terms and policies.

 

 

8. Limitation of Liability

 

To the maximum extent permitted by law, 1212 Agency shall not be liable for:

 

  • Indirect, incidental, or consequential damages

  • Loss of revenue, data, or business opportunities

 

Our total liability shall not exceed the amount paid to us for services in the three (3) months preceding the claim.

 

 

9. Termination

 

Either party may terminate services according to the terms outlined in the applicable agreement or SOW. Upon termination:

 

  • Outstanding invoices remain payable

  • Access to services and deliverables may be revoked

  • No refunds will be issued for work already performed

 

 

10. Website Use

 

You agree not to:

 

  • Use the website for unlawful purposes

  • Attempt to access restricted systems or data

  • Copy or distribute website content without permission

 

We reserve the right to restrict access to the website at our discretion.

 

 

11. Governing Law

 

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles. Jurisdiction will be determined based on the Company’s principal place of business.

 

 

12. Changes to These Terms

 

We may update these Terms at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised Terms.

 

 

13. Contact Information

 

If you have any questions about these Terms, please contact us:

 

1212 Agency

Email: info@1212agency.com

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